Municipal FAQs

We’re available 24/7 and usually can be on-site within two hours or less after your call. Call us anytime, day or night at 800-499-1682 and speak with a customer service representative to help with your emergency.

We operate 24/7. Call us anytime, day or night at 800-499-1682 and speak with a customer service representative to help with your emergency.

While we’d appreciate a purchase order or agreement, we understand that fixing an emergency is a higher priority than paperwork. We make sure to employ a team of administrators that can help sort things out with municipal purchasing departments after-the-fact.

We have a state-of-the-art fleet of Vactor® and GapVax® trucks, pump trailers and support equipment with highly trained technicians to respond to emergencies of all types and sizes.

Yes. We clean lift stations of all sizes and configurations and handle line clearing for any float or transducer. Bypasses can be performed, if needed. All of our technicians are trained in confined space entry and can effectively perform the tasks required to keep your lift stations in prime condition.

Our fleet of Hy Vac equipment can perform all types of services for your storm water infrastructure system, including:

• Large diameter culvert pipe cleaning
• Removal of grit and debris from catch basins
• Camera surveys

No one likes odor issues, whether storm water system-related or not. We have teams of technicians trained in operating high-pressure water jetters who power wash the sludge buildup and scum to mitigate odors.

We operate a large fleet of trucks of all sizes that can assist with all of your municipal sludge hauling, no matter what volume. We’ll arrange for disposal at one of our own WWTP or other POTW. We are experienced in handling dry cake and liquid sludge waste. We offer contract price hauling and emergency service.

Yes. We can handle bypass pumping on projects of all sizes. We keep an inventory of portable bypass pumps readily available for this purpose.

We own and operate several disposal facilities throughout the Northeast and mid-Atlantic to handle all your non-hazardous waste. We also have an Environmental Department that can assist with all necessary permitting and reporting to dispose of your waste.

All of our technicians are trained on several OSHA compliant programs including CSE, LOTO, MSHA, Fall Protection and many others. Contact our customer service team and they can engage our safety group who can assist you with any specific question you have about our training programs and certifications.

Yes. We regularly site tanks on municipal sites. Our frac tanks range up to 21,000 gallons in size.

Wind River Environmental regularly provides leachate collection services. We’re always on alert following heavy precipitation. We have a fleet of pump trailers on hand, and we’re ready to handle requests for removals of more than 200,000 gallons in one day.

Our primary service is jetting, but we do realize that keeping these open is critical in managing methane collection.

Yes. Our hydraulic pumps easily remove the heavy material that accumulates in a digester.

We implement pumping and hauling services, as well as GEO tubes, to clean digesters.

We have pumps and related equipment specifically engineered for lagoon service work. Our Tiger lagoon pumps, floating pumps, and boxes are effective in properly removing material.

Yes. We’re quite experienced with the compliant disposal of alum material.

Whether it’s providing main line camera service to plan infrastructure maintenance or assisting with any and all types of repairs, we can keep your infrastructure operating at peak performance.

We offer pipeline installation, relining and crawler cameras for up to 72-inch pipes.