Why Wind River Environmental?
In order to be the premier grease, septic and drain service provider in North America, Wind River Environmental puts safety, integrity and service first. We perform our work to the highest safety standards, with the utmost integrity to provide the best service to our customers, all with an eye on protecting the environment.
Training
Our expertly trained technicians go through robust hands-on training and mentoring as a part of their onboarding process and throughout their employment. Even technicians with years of experience are continuously trained on best practices and new technologies and methods that lead toward continual process and service advancement.
Coverage
We offer 24/7 coverage, and our phones are manned by live trained operators. You won’t get voicemail when your restaurant’s grease traps are clogged or your public restrooms are backed up.
Why We’re Your One-Stop-Shop
Wind River Environmental is your one-stop-shop because it offers a wide range of services to manage all of your liquid waste needs. There’s no need to hire numerous vendors when we can handle all your grease, drain cleaning, plumbing and septic system needs and more. With our geographic reach, experienced and highly trained technicians, the most state-certified systems inspectors and one of the largest fleets in the industry, customers enjoy the convenience of having multiple needs met by one service provider—Wind River Environmental.
Technology
We leverage technology to ensure we provide the most complete, effective and efficient service. Our technicians are equipped with tablets that run our proprietary service applications. Connected in real time with our internal systems, technicians easily navigate to their job locations, enter detailed service notes, take before and after pictures and survey our customers. If there are repairs or follow-up needed, our technician enters that into the tablet and an email is triggered to the appropriate team member for handling. Customers can access information about their account and services through our online Customer Portal where they view previous work orders, invoices, photos and see service schedules for all their locations.
