Why Choose Us?

We’ve got you covered.

With the largest fleet in the industry and offices all over the northeast, we can quickly respond to any emergency or routine needs.

We make it easy.

Our online account system and mobile app make it easy for customers see detailed reporting and manage work orders.

We’re here for you.

We don’t do answering machines—our trained professionals are available 24/7 to answer your call and offer solutions.

Schedule a Service

Need Emergency Service?

Call 800-499-1682

Why Wind River Environmental?

In order to be the premier grease, septic and drain service provider in North America, Wind River Environmental puts safety, integrity and service first. We perform our work to the highest safety standards, with the utmost integrity to provide the best service to our customers, all with an eye on protecting the environment.

Training

Our expertly trained technicians go through robust hands-on training and mentoring as a part of their onboarding process and throughout their employment. Even technicians with years of experience are continuously trained on best practices and new technologies and methods that lead toward continual process and service advancement.

Employees in a training

Coverage

We offer 24/7 coverage, and our phones are manned by live trained operators. You won’t get voicemail when your restaurant’s grease traps are clogged or your public restrooms are backed up.

Customer Service Team

Why We’re Your One-Stop-Shop

Wind River Environmental is your one-stop-shop because it offers a wide range of services to manage all of your liquid waste needs. There’s no need to hire numerous vendors when we can handle all your grease, drain cleaning, plumbing and septic system needs and more. With our geographic reach, experienced and highly trained technicians, the most state-certified systems inspectors and one of the largest fleets in the industry, customers enjoy the convenience of having multiple needs met by one service provider—Wind River Environmental.

We leverage technology to ensure we provide the most complete, effective and efficient service. Our technicians are equipped with tablets that run our proprietary service applications. Connected in real time with our internal systems, technicians easily navigate to their job locations, enter detailed service notes, take before and after pictures and survey our customers. If there are repairs or follow-up needed, our technician enters that into the tablet and an email is triggered to the appropriate team member for handling. Customers can access information about their account and services through our online Customer Portal where they view previous work orders, invoices, photos and see service schedules for all their locations.