"Does not say the job is complete until the site is as clean as he found it."

Honest. Fair. Trustworthy. Thorough. A problem solver. Great work ethics. Does not say the job is complete until the site is as clean as he found it. Courteous and professional. This is our 4 or 5th time to work with Andrew at Cooks. (Don’t panic – All for totally different reasons on different systems!) if the service continues as this, we will continue as customers.

Cheryl J.

"We also had a guest house that needed pumping as well, I was given a fair quote and had a Service pumper out quickly."

We needed our septic tank pumped out since buying our house. I called Cooke’s for someone to come out to give me a quote. Andrew R. was sent out, he was professional and friendly. I had a lot of questions since this was my first time living in a home with a septic tank, he answered them all. We also had a guest house that needed pumping as well, I was given a fair quote and had a Service pumper out quickly. John A. came out to pump both tanks. He was also friendly and professional. John and Andrew got the job done quickly and efficiently. I highly recommend Cooke’s for your septic needs.

Karen R.

"Tom, Jim, Alex, Chris just did a fantastic job while covering all the safety standards set for confined space."

Tom, Jim, Alex, Chris just did a fantastic job while covering all the safety standards set for confined space. If permitting, I would also like to request the same crew(s) as they are now familiar with the stations. Furthermore, they are efficient and prideful in their work.

Local Sewer Department, New Jersey

"Wind River was there in less than two hours and were like a white knight on their steed. Of course I became a big fan."

We had another company providing service for us and I had a situation where I needed my septic system pumps replaced immediately. We picked up the phone and Wind River could get there in two hours. Wind River was there in less than two hours and were like a white knight on their steed. Of course I became a big fan.

Gene Shoemaker, Business Owner

"I didn’t expect this quality of work and was impressed. You saved me a lot of time and money"

I was extremely impressed with Nate’s professionalism. I threw them a couple twist and all three techs adjusted easily and were very thorough.

They were spot on and exceeded my expectations. I didn’t expect this quality of work and was impressed. You saved me a lot of time and money

Sewer Authority, Eastern Pennsylvania

"What made them stand out was they are willing to handle all aspects of what we were asking so that we have a complete plan in place."

We found Wind River through a bid process and we put together a comprehensive preventative maintenance program. Through the bid process, we qualified Wind River. Since choosing them, we’ve been extremely happy with the service that they have provided. What made them stand out was they are willing to handle all aspects of what we were asking so that we have a complete plan in place.

Nick Jaggi - Facilities Director, Warwick Mall

"They know the routine of what they have to do and there is better name and face recognition on the property."

We have the same group that show up to our properties which allows me the freedom to get them into my buildings without having to hand hold them. They know the routine of what they have to do and there is better name and face recognition on the property.

Dave Walsh - Facilities Director, Battery Wharf

"They handle all the details so that I don’t have to, they communicate very well, and they are extremely reliable."

We work with Wind River to get our grease tanks serviced properly and in accordance with all state and local laws. They handle all the details so that I don’t have to, they communicate very well, and they are extremely reliable.

Brian Cullian - Director of Operations, Niche Hospitality

"Ruben walked us through every little detail & answered every question we had with a smile! Highly recommended!"

Just wanted to rave about the great experience we had today with Wind River Environmental for our septic tank cleaning! Ruben was great, honest & knowledgable! Being new to the area, we had no clue & just used the well-known company that our neighbors & previous homeowners used. That company told us we had a crack in the tank when in turn we don’t… Ruben walked us through every little detail & answered every question we had with a smile! Highly recommended!

Kim L.

"The technician was friendly and professional as well as tenacious working through a difficult problem."

My experience with Wind River Environmental 5 Star all the way. The office staff handled my call with professionalism. The technician was friendly and professional as well as tenacious working through a difficult problem. I highly recommend Wind River Environmental.

Rob P.

"The site technician was personable and explained the pros of adding their biological additive to the system."

The office staff person who booked the appointment was extremely friendly and helpful. Credit card payment was easy & quick. The truck arrived on-time with a pre-arrival text to say when they would arrive. The site technician was personable and explained the pros of adding their biological additive to the system. The pumping was clean and fast with no hint that they were here. I gave the technician a tip to thank him for the quality of the service.

Friendly and helpful

"The technician was very helpful and gave me several ‘pointers’ about what we could do to help get the most out of our septic system."

Very efficient. The technician was very helpful and gave me several ‘pointers’ about what we could do to help get the most out of our septic system. Would recommend them.

Stephen F.

"He was awesome very friendly very knowledgeable."

We have had lots of plumbing work repaired and replaced. Today we had the septic tank cleaned, by far the best cleanest Tightest service we have ever had done. Isiah Davis Was our plumbing tech today and he was awesome very friendly very knowledgeable. I hope this is it for plumbing jobs, but if I ever need anything else I hope he’s the same one that comes back out.

Kim P.

"We really appreciated his calm professionalism."

The technician who came to do the emergency work, Thomas Johnson, was amazing! He was knowledgeable, friendly, and helpful. He was able to clearly explain the problems at hand. We really appreciated his calm professionalism and ability to tackle each issue as it arose.

Lisa L.

"Dan and Kenny were awesome."

Dan and Kenny were awesome. They care about the work they do. They took the time to explain what they might find and how they would address each possibility. They were very professional and left the job site looking neat and orderly. I hope to never need their services again (Broken sewer lines are no fun) but if I do, I’d want these folks to do the job.

Joseph M.

"I would highly recommend him and his company."

John Kline did an excellent job installing two risers and caps on our septic tank. I would highly recommend him and his company to anybody that needs septic tank service. We were very satisfied!

Alan C.

"John was incredibly diligent, hard-working and responsive to my questions."

John Cocco of Wind River Visited my house yesterday for a septic tank and septic field issue. John was incredibly diligent, hard-working and responsive to my questions. He went above and beyond in explaining the issues and proposing actionable and effective solutions. I couldn’t be more happy with his service.

Kerry S.

"He gave us great advice in a friendly & patient way."

We had an emergency septic tank pump out done by Art D. He was prompt and very knowledgeable. He taught us about our system, and gave us great advice in a friendly & patient way.

Deanna W.

"Tito was very professional, knowledgeable, and helpful!"

Tito was very professional, knowledgeable, and helpful! He went above and beyond. He was able to get an emergency plumber for us as well. Thanks to Tito’s compassion and expertise I will share this company’s details with my neighbors!

Diane G.

"He made sure that we were satisfied with the work performed and was extremely professional."

Mr. Zackery and his partner quickly diagnosed our issue and he answered all of our questions. He made sure that we were satisfied with the work performed and was extremely professional. Highly recommend!

Erik B.

"I appreciate his professionalism"

Pumped my septic tank and clear the line. Isaiah was very professional he showed me what the problem was and explain to me some of the things that I needed to do in the future.. Please let him know that I appreciate his professionalism And the information that he shared.

Paul S.

"We would highly recommend it."

John was excellent. He arrived first thing and had everything done in short order. Super friendly and very efficient. We would highly recommend it.

Mark G.

"I highly recommend Wind River here in Acton."

I highly recommend Wind River here in Acton. Paul was knowledgeable, professional, and very efficient. He did a great job and left the site in good condition.

Tom M.

"Thank you for making my life a little less hectic!"

Joseph Harbula is our regular technician who comes to empty waste water! He is reliable, on time, courteous, and always has a smile on his face! Thank you for making my life a little less hectic!

Sam C.

"All went according to plan and my problem was resolved."

Mason was very thorough and explained what he was going to do to solve the problem. All went according to plan and my problem was resolved. I would definitely recommend Kline's for your plumbing needs.

Greg W.

"They knew exactly what they were doing."

Daniel and Kenneth were both professionals. They knew exactly what they were doing. They arrived exactly when they said and had our problem fixed before we knew it. Definitely a company I would use again.

Monica S.

"Thanks for the great service."

Jeff Parker came to our home and pumped our septic system he was very professional. Jeff went above and beyond his duty and educated us on how to maintain our septic system. We would like jeff to service us from here on. He is an asset to your business. Thanks for the great service.

Bill P.

"Very professional - made recommendations where repairs might be needed to prevent future problems."

Brian C pumped the septic. Very professional - made recommendations where repairs might be needed to prevent future problems. Very customer service oriented

Niamh O.

"Answered every question I had and explained everything."

Marlon Zachery was my technician and he was very professional, polite, and fast. Answered every question I had and explained everything.

Jason W.

"We want him every 18 months."

John C is the best! Very professional and a great guy to ask questions about the situation. We want him every 18 months. Thanks John !!

Dave R.