QUOTE & SERVICE TERMS Wind River Environmental, LLC ("WRE")
1. Scope of Services & Pricing. This quote covers only the services specifically described herein. Prices are fixed for 1 year. Any services requested or required outside the quoted scope will require separate authorization and may be billed additionally. Final pricing may be adjusted at the time of service to reflect actual gallons pumped and/or actual grease trap size and fuel rates. Additional charges may apply if service conditions require extra work, including but not limited to:
Tanks exceeding 50% combined grease and solids
Inaccessible or blocked equipment
Delays, rescheduling, or instances where the technician is unable to complete service within the agreed service window, including situations where the technician is turned away
2. Customer Responsibilities & Site Conditions. Customer represents that all equipment serviced (including grease traps, drain lines, and covers) is owned by Customer or that proper authorization has been obtained from the property owner. Customer agrees to provide safe, clear, and unobstructed access to all service areas for WRE personnel and vehicles during the scheduled service time. WRE assumes no responsibility for damage to driveways, pavement, concrete, asphalt, stone, brick, or landscaped areas resulting from the normal operation of service vehicles or equipment used to access the job site.
3. Compliance & Insurance. WRE will perform all services in accordance with applicable laws, environmental regulations, and industry standards. WRE maintains Comprehensive General Liability Insurance with limits of not less than $1,000,000 per occurrence.
4. Term, Renewal & Assignment. Unless otherwise stated, this agreement may automatically renew unless written notice of cancellation is provided at least ninety (90) days prior to the end of the current term. WRE reserves the right to terminate services at any time for nonpayment, material breach, or changes in service conditions that materially alter the scope of work. Customer may not assign this agreement without prior written consent from WRE. WRE may assign this agreement in connection with a change in ownership or corporate structure.
5. Payment Terms, Fees & Charges. Late payments may be subject to a service charge of up to 1.5% per month on overdue balances. Customer is responsible for all reasonable costs of collection, including attorneys’ fees and court costs. Customer shall pay all applicable taxes, fees, permits, licenses, assessments, and penalties related to the services. An Environmental Compliance Fee may be applied in connection with WRE’s regulatory obligations. This fee is retained by WRE and is not a government-imposed charge. Fuel, energy, regulatory, administrative, delivery, and other applicable surcharges may apply and may change from time to time.
If payment is Check on Delivery, payment is due at time of service, unless otherwise approved in writing by WRE.
If payment is Invoice, payment is due based on agreed terms, unless otherwise approved in writing by WRE.
If payment is Credit Card, payment will be charged to Credit Card on file at time of service.
6. Default. WRE may suspend or terminate service immediately upon Customer’s failure to pay or other material default. Customer remains responsible for all unpaid balances, collection costs, and reasonable attorneys’ fees and document recording costs.
7. Invoicing & Price Adjustments. Invoices will be issued promptly following service completion. Payments will be applied to the oldest outstanding balance first. WRE may adjust pricing with fifteen (15) days’ notice, which may be provided via invoice.
8. Authority to Sign. The individual executing this agreement represents that they are authorized to bind Customer to these terms.
9. Emergency Services & Additional Work. Requests for immediate or unscheduled services are considered emergency services and may be subject to additional charges. Emergency service fees may be charged per occurrence. Additional work required due to unforeseen conditions, including broken pipes, foreign objects, weather-related damage, or other conditions not apparent at the time of quoting will be billed on a time and materials basis.
10. Additional Locations. Customer shall notify WRE of any additional locations requiring service. Any approved additional locations shall be governed by the same terms and conditions. On-call or non-scheduled services are billed at emergency rates.
11. Force Majeure. WRE shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including but not limited to severe weather, labor disruptions, supply shortages, utility failures, fires, accidents, or acts of God. Customer may be responsible for additional costs incurred by WRE as a result of such events.
12. Limitation of Liability & Indemnification. WRE shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits or business interruption. WRE’s total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. Customer agrees to indemnify, defend, and hold harmless WRE from claims arising out of Customer’s equipment, site conditions, or representations.
13. Governing Law & Dispute Resolution. This agreement shall be governed by the laws of the state in which the services are performed. At WRE’s option, disputes may be resolved through binding arbitration.
