Septic Tank Service & Wastewater Solutions

Local Septic Company Backed By A National Environmental Network

Greenway, A Wind River Company delivers full-service septic and wastewater solutions with a local team you can reach directly and the backing of Wind River Environmental’s 75+ years of experience across 16 states. Our 40-person crew handles residential, commercial, and municipal work, from routine septic tank pumping to complex wastewater treatment projects.

We began serving customers in 2007 as a family-owned, locally operated company and in October 2024 joined Wind River Environmental, the nation’s leading self-operating non-hazardous liquid waste provider. You get the same local technicians you know, supported by a national network that prioritizes safety, regulatory compliance, and sustainable disposal.

Whether you manage a busy restaurant, oversee municipal infrastructure, or own a home on a septic system, you talk to our local team, not a call center, when you need service or emergency support.

Call Greenway, A Wind River Company at (704) 826-7741 for septic tank service, grease and wastewater solutions, or 24/7 emergency support with a local team that picks up.

Septic, Drain, Grease & Wastewater Services

Our technicians are trained to handle the full lifecycle of non-hazardous liquid waste, from on-site diagnostics and pumping to transport, processing, and wastewater treatment. We work with homeowners, businesses, and municipal clients that need a reliable partner for septic and drain systems.

Residential Septic Tank Service & Repair

Home septic systems need routine care to protect your property, plumbing, and drain field. We tailor preventative maintenance schedules around how your household uses water, system age, and tank size.

• Septic Tank Pumping & Cleaning. Three- and five-year preventative maintenance schedules, plus emergency pumping when you have slow drains, gurgling pipes, or backups.
• Drain Cleaning & Line Jetting Services. High-pressure sewer line jetting to clear clogs and restore flow in residential drain lines.
• Septic Maintenance & Repair. Targeted repairs to tanks, pumps, and lines to keep your system running efficiently.
• Septic Inspections. Real-world condition assessments for property purchases, refinancing, and ongoing system health checks.
• Septic System Installation. New and replacement systems installed to current standards.
• Drain Field Repair & Replacement. Solutions for saturated, failing, or damaged drain fields to protect leach field performance.
• Septic Pump Station Repair. Diagnostics and repair for pump stations handling wastewater lift and flow.
• Trenchless Pipelining. Pipe rehabilitation that minimizes digging and disruption.
• Hydro Excavation. Precise soil removal around utilities and septic components.

Commercial & Restaurant Grease Trap Services

Restaurants, food service operations, and commercial facilities face strict pretreatment and grease trap compliance requirements. We help you stay ahead of cleanings and documentation.

• Grease Trap Pumping & Cleaning. Indoor and outdoor traps serviced on monthly or quarterly schedules based on your volume and local rules.
• Grease Trap Replacement & Installation. Properly sized traps installed or replaced to support kitchen operations and compliance.
• Commercial Septic Services. Pumping, inspections, and repair for commercial septic systems.
• Preventative Maintenance. Routine service plans to keep drains, traps, and tanks functioning and reduce emergency calls.
• Catch Basin Cleaning. Cleaning for catch basins and storm structures that collect sediment and debris.
• Car Wash Pit Cleaning. Removal of sludge and solids from car wash pits to maintain performance.
• Sludge Removal & Waste Disposal. Safe removal and transport of non-hazardous sludge from tanks and process equipment.
• Emergency Services. Priority response when backups, overflows, or equipment failures disrupt operations.

Municipal, Industrial & Infrastructure Wastewater Solutions

For municipalities and industrial facilities, we provide field crews and equipment that integrate with your wastewater treatment and collection systems.

• Lift Station Services. Cleaning, pumping, and support for lift stations to keep wastewater moving.
• Vacuum Truck Services. High-capacity vacuum trucks for tanks, pits, and lines.
• Wastewater Solutions. Non-hazardous liquid waste handling tailored to municipal and industrial systems.
• Sludge Removal. Removal and transport of accumulated sludge from treatment processes.
• Disaster Recovery. Support for storm events and system upsets.
• Emergency Services. Around-the-clock availability for critical events.

Our jetter trucks are equipped with 400-foot hoses capable of unclogging sewer lines from 2 inches to 8 inches in diameter. After septic tank pumping, grease trap cleaning, or other liquid waste work, material is transported to our dedicated Charlotte processing facility for water-solids separation and wastewater treatment. Grease and food waste solids collected from commercial kitchen grease traps are turned into compost at a South Carolina facility, supporting regional sustainability efforts.

Why Choose Greenway, A Wind River Company For Septic & Wastewater Service

Choosing a septic company means trusting someone with your property, your plumbing, and compliance obligations. Greenway, A Wind River Company combines decades of local field experience with the scale and systems of Wind River Environmental.

• Certified Hauling In Two States. We are certified in both North Carolina and South Carolina to haul grease and septic waste, so collection through disposal stays within regulatory guidelines.
• National Network Strength. As part of Wind River Environmental, our customers tap into 1,100+ field professionals, 1,000 service vehicles, and 100 local teams.
• Experienced Technicians. Our technicians bring more than 20 years of hands-on work with septic systems, grease traps, and drain lines in this region.
• Vertically Integrated Processing. We operate a dedicated processing facility in Charlotte for non-hazardous liquid waste, so you know where your waste goes and how it is handled.
• 24/7 Local Emergency Response. When you call for urgent help, you reach our local team directly, not a distant call center.
• Transparent Reporting. After each visit, you receive post-service documentation with system conditions, photos, and recommendations.
• Digital Tools That Save Time. Homeowners can book septic pumping online, and business customers can use the Wind River Environmental commercial portal to view service history, access invoices, and schedule multi-location work.
• Paperless, Compliance-Focused Process. Wind River Environmental uses a paperless workflow to support environmental compliance and accurate recordkeeping.
• Customer Referral Program. Refer a friend who becomes a customer and receive $50 as a thank you.

3-Step Septic Tank Maintenance Plan

Routine maintenance keeps your septic tank, drain field, or cesspool working and helps you avoid unexpected backups or costly drain field repair. Our 3-step plan is designed to protect system performance and leach field protection.

Step 1: Septic Tank Pumping

During Septic Tank Pumping, our technicians pump your septic tank or cesspool to remove sludge and debris that accumulate over time. While on site, they inspect the tank for structural concerns, component issues, and signs that repairs may be needed.

Factors that affect how often you should pump include the number of people in your household, tank size, whether you use a garbage disposal, your typical laundry load, and system age. Many systems benefit from service in the one- to three-year range, adjusted for usage.

Step 2: Bacterial Additive Products

Bacterial Additive Products help keep the bacteria in your septic tank balanced so it can break down waste effectively. Household cleaning products and disinfectants can reduce the beneficial bacteria your system needs.

• Septic System Treatment. A bacterial additive product applied to counteract the impact of everyday cleaners and support the tank’s natural treatment process. One quart every other month is the standard application.
• Boost. An enzyme solution that acts as a shock treatment to help break down organic waste such as food products and grease, restoring the bacterial activity needed to handle solids.

Step 3: Septic System Filter Cleaning

Septic System Filter Cleaning protects your drain field by keeping the effluent filter clear. Our technicians clean the filter so effluent can pass through while trapping solids that would otherwise reach the drain field and risk clogs or early failure.

For cesspools, which do not have a filter, Septic Tank Pumping and Bacterial Additive Products are the critical maintenance steps.

Signs that your system needs immediate service include slow drains throughout the home, gurgling sounds in pipes, sewage odors near the tank or drain field, and sewage backups or soggy patches over the system. Addressing these early can help prevent problems like sludge escaping into the drain field and contributing to costly replacement.

Frequently Asked Questions About Septic Tank Service

Does Greenway, A Wind River Company Serve Both Residential & Commercial Customers?

Yes. We support homeowners, restaurants, commercial properties, and municipal clients with septic tank pumping, drain cleaning, grease trap cleaning, wastewater treatment support, and more.

Is Emergency Septic Service Available After Hours?

Yes. We provide 24/7 emergency service. When you call outside normal business hours, you are connected with our local team for dispatch.

Can I Book Septic Pumping Online?

Yes. Homeowners can schedule septic tank pumping online. Business customers can use the Wind River Environmental commercial portal to coordinate ongoing service and multi-site needs.

How Do I Know When My Septic Tank Needs Pumping?

Common signs include slow drains throughout the house, gurgling sounds in sinks or toilets, sewage odors near the tank or drain field, and wet or unusually green areas above the drain field. If you notice any of these, it is a good time to schedule an inspection and possible pumping.

What Is The Difference Between A Septic Tank & A Cesspool?

A septic tank typically has two compartments and an effluent filter that protects the drain field by keeping solids in the tank. A cesspool is a single pit that receives and slowly disperses all wastewater without the same level of treatment or filtration.

Does Greenway, A Wind River Company Handle Waste Disposal Or Just Pumping?

We handle both. After pumping your septic tank, cesspool, or grease trap, we transport material to our Charlotte processing facility for water-solids separation and disposal. Grease and food waste solids from commercial traps are composted at a South Carolina facility as part of a broader sustainability effort.

Schedule Septic Service With A Team That Picks Up

When you call Greenway, A Wind River Company, you reach a local crew that knows septic systems, grease traps, and wastewater solutions, backed by the resources of Wind River Environmental. Whether you need routine maintenance, emergency pumping, or help building a preventative maintenance program, we are ready to help.

Contact Greenway, A Wind River Company at (704) 826-7741 to schedule service or request 24/7 emergency support and Let’s Keep Life Flowing.