Lift Station Services for Municipal & Commercial Systems in Southeast New Hampshire

At Felix, A Wind River Company, we keep municipal and commercial lift stations operating safely and reliably across Southeast New Hampshire. With more than 40 years serving Merrimack County and the backing of the Wind River Environmental network, we give facility directors and municipal operators a single, dependable partner for lift station repair, maintenance, and cleaning.

Our licensed and insured technicians understand how critical your pump station is to your wastewater infrastructure. We work to prevent sewage backups and overflows, protect public health, and support environmental compliance, whether you manage a single wet well or multiple sites across Concord, Manchester, Hooksett, Bedford, and the surrounding area.

As part of Wind River Environmental, we connect you with the Wind River Environmental Difference: access to a network of 1,100+ industry professionals, 1,000 service vehicles, and 100 local teams across the region. You get the responsiveness of a local Southeast New Hampshire crew with the capacity of a national organization behind every visit.

For scheduled service or 24/7 emergency lift station support, call Felix, A Wind River Company at (603) 945-7355.

Why Municipal & Commercial Clients Rely on Felix for Lift Station Services

Lift station issues can disrupt operations, create safety concerns, and expose your organization to regulatory scrutiny. We focus on keeping your systems stable, documented, and ready for inspection, so you can focus on running your facility or community.

• Deep local tenure. We have served Southeast New Hampshire for decades, so we understand local system layouts, soil conditions, and regional wastewater challenges, including Merrimack County wastewater operations.
• Wind River Environmental Difference. Our affiliation with Wind River Environmental means we can coordinate additional wastewater solutions, draw on specialized technical knowledge, and mobilize resources when you need more than a single truck.
• Real-time reporting. After each visit, our technicians provide clear, practical reporting so you know what we found, what we completed, and what we recommend next.
• 24/7 emergency response. When a lift station alarm, sewage backup, or pump failure interrupts operations, our team can respond any time of day or night.
• Coordinated wastewater services. We can align Lift Station Services with vacuum truck services, catch basin cleaning, sludge removal, and other wastewater solutions, which often reduces site disruption and total time on location.

From single pump station sites to multi-property portfolios, we adapt our approach to your system, your compliance requirements, and your budget planning cycle.

Comprehensive Lift Station Services

We deliver three core Lift Station Services for municipal and commercial clients: lift station repair, lift station maintenance, and lift station cleaning. Each visit is tailored to the age, load, and condition of your system.

Lift Station Repair

When a component fails or performance drops, our goal is to restore safe, reliable operation as quickly and safely as possible. We address both mechanical and electrical issues in your lift station.

• Pump and motor issues. We diagnose problems with submersible pump assemblies and related components, including reduced flow, overheating, or frequent cycling.
• Control panel and float problems. We troubleshoot control panel failures, float malfunctions, and level-sensing issues that can trigger alarms or cause unexpected run times.
• Valve and piping concerns. We resolve valve problems and visible leaks that affect system performance or risk introducing air and debris into the system.
• Pump replacement. When pump repair is not sufficient to restore dependable operation, we can replace the affected pump and return the station to service.

Throughout repair work, our technicians follow confined space entry protocols where applicable and document conditions so you have a record for internal teams and regulators.

Lift Station Maintenance

Routine maintenance helps you avoid unplanned outages and emergency calls. We build Preventative Maintenance Programs around your system’s demands, with a focus on predictable scheduling and clear communication.

• Component inspections. We inspect pumps, floats, valves, rails, guides, and visible structural elements to spot wear, corrosion, and misalignment before they become critical.
• System performance checks. We evaluate run times, cycling patterns, and alarm history to identify issues such as partial blockages, air entrainment, or failing level controls.
• Electrical observations. We look for signs of electrical stress or deterioration, like overheated components, irregular readings, or nuisance trips that might indicate deeper control issues.
• Pump repair recommendations. When we identify early-stage problems, we outline pump repair options so you can schedule work before it escalates to a failure.

By catching problems early, maintenance visits help reduce the risk of sewage backups and overflows, protect pump station equipment, and support smoother budgeting for capital improvements.

Lift Station Cleaning

Cleaning is essential to keep lift stations working efficiently, especially where grease, rags, and debris enter the system. Our cleaning work focuses on restoring capacity and protecting your mechanical components.

• Wet well vacuuming. We use wet well vacuuming to remove solids, grease mats, and debris from the wet well, from the surface layer down to heavier sediment at the bottom.
• Debris and buildup removal. We target materials that can clog pumps, obstruct inlets, or interfere with floats, reducing the likelihood of unplanned outages.
• Visual condition assessment. During cleaning, we can observe concrete, coatings, and fittings for signs of deterioration or corrosion and share those findings in our report.

Neglected lift stations are more likely to experience clogging, pump damage, sewage backups, and health hazards from raw sewage exposure. Regular cleaning is a practical step toward protecting your system and limiting the risk of environmental issues.

Warning Signs Your Lift Station Needs Service

Many municipal and commercial operators first call us after noticing subtle changes in day-to-day operation. Addressing these signs early often prevents larger problems.

• Unusual noises or vibration. Grinding, rattling, or new vibration from pumps can point to mechanical wear, debris interference, or alignment issues.
• Persistent foul odors. Strong sewage odors around the lift station or inside nearby facilities can indicate solids buildup, poor circulation, or pump performance issues.
• Frequent alarms or backups. Repeated high-level alarms, nuisance callouts, or periodic backups in upstream lines suggest that the station needs immediate attention.
• Visible corrosion or damage. Rust, pitting, peeling coatings, or deteriorated hardware on the wet well or equipment signal the need for inspection and potential repair.
• Decreased efficiency. Longer run times, higher energy use, or unexplained operational disruptions may point to electrical, float switch, or control problems.

If you are noticing any of these conditions at a lift station in your system, our team can assess the situation, recommend Lift Station Services that fit the severity of the issue, and help you plan next steps.

Lift Station Maintenance & Cleaning FAQs

How Often Should a Lift Station Be Cleaned?

Cleaning frequency depends on the volume, waste characteristics, and sensitivity of your system. Many commercial and municipal lift stations benefit from at least annual cleaning, while facilities with higher load, heavy grease, or significant debris may need more frequent service. We can review your system and usage patterns to suggest an interval that fits your operation.

What Happens During a Lift Station Maintenance Visit?

During a maintenance visit, our licensed and insured technicians perform component inspections on pumps, floats, valves, rails, and related equipment. We check operating patterns, review alarm history where available, and use wet well vacuuming or other cleaning methods when scheduled. Our goal is to identify wear, emerging electrical issues, and buildup early so you can address them before they turn into emergencies.

What Is Wet Well Vacuuming?

Wet well vacuuming uses hydraulic vacuum equipment to remove accumulated solids, grease, and debris from the wet well. By clearing both the surface mat and settled material at the bottom, this process helps restore effective capacity, improve flow to the submersible pump, and reduce the risk of clogs and odors.

Do You Service Both Sanitary and Stormwater Lift Stations?

Lift stations can serve sanitary sewer systems, stormwater systems, or combined applications. Because configurations vary, the best way to confirm scope for your specific system is to contact us directly. We will review your site details and let you know how our Lift Station Services can support your infrastructure.

Do You Offer Emergency Lift Station Service in Merrimack County?

Yes. We provide 24/7 emergency response for municipal and commercial lift station issues throughout Merrimack County and nearby communities in Southeast New Hampshire. If you have an alarm, backup, or suspected failure, we can mobilize a crew to assess the situation, stabilize the system where possible, and recommend next steps.

Schedule Lift Station Service With Felix

Keeping your lift stations in good working order is one of the most effective ways to protect your facilities, your community, and your budget. Whether you need a one-time cleaning, targeted pump repair, or an ongoing Preventative Maintenance Program, we can structure service around your operational requirements.

With 40+ years in Southeast New Hampshire and the Wind River Environmental Difference behind us, we bring both local familiarity and network resources to every visit. Our reporting keeps your records current, and our 24/7 availability means you have a trusted contact whenever issues arise.

To plan Lift Station Services or request emergency support, call Felix, A Wind River Company today at (603) 945-7355.