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Local Team, Strong BackingOur team is part of Wind River Environmental's Family of Brands.
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Complete CoverageTrusted for businesses, facilities, and municipalities alike.
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Building on a LegacyUpholding Wind River Environmental's service excellence all across Florida.
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Real-Time ReportingReceive detailed reports and real-time reporting from our technicians.
FAQ's
Commercial:
Q: Can Cloud 9 handle grease trap cleaning for restaurants near International Drive and the tourist corridor?
A: Cloud 9 services grease traps and interceptors for restaurants, hotels, and resort properties throughout the International Drive corridor and greater central Orlando, an area with heavy food-service and hospitality demand.
Q: Is Cloud 9 the same company as Brownie's, which also serves the Orlando area?
A: Cloud 9 and Brownie's are both Wind River Environmental companies serving different parts of metro Orlando — Cloud 9 focuses on central Orlando while Brownie's covers the northern suburbs — so customers can expect the same Wind River standards regardless of which brand serves their address.
Municipal & Industrial:
Q: Does Cloud 9 provide emergency wastewater response for commercial properties in downtown Orlando?
A: Cloud 9 offers emergency response and lift station support for commercial and municipal customers in and around downtown Orlando, helping minimize disruption when wastewater systems fail outside normal business hours.
Underground Utilities Experts in Orlando
Serving Central Florida - Available 24/7
Cloud 9, A Wind River Company is the underground plumbing and utility company that municipal and industrial HOAs and property managers in Florida consistently turn to. As a licensed and certified company that specializes in mechanical, plumbing, and underground utility (Drain Cleaning) and excavation, we stand out against our competitors. One reason why we have become the leading utility company in Florida is that we are available 24/7. Our customers can get in touch with us during an emergency at any time of the day or night.
Sometimes, finding the root of an underground plumbing issue can be difficult because these issues arise in an area that cannot be seen easily. At Cloud 9, A Wind River Company, we are able to find the root of any problem and solve any type of issue with ease and efficiency. Backed by two decades of experience, and now part of a network over 75 years old, our team is equipped to help you.
Contact us online or call (844) 621-1898 today for reliable septic and plumbing services.
Learn More About Our Services
We specialize in providing high-quality septic and plumbing solutions for municipal and industrial clients. With a strong foundation built on experience and industry innovation, we’re equipped to handle even the most complex system challenges. Whether you need proactive maintenance or urgent repairs, we’re the trusted partner for keeping your infrastructure running smoothly.
Municipal & Industrial Services
Wind River Environmental supports Central Orlando's public utilities, industrial operations, and commercial facilities with a comprehensive suite of large-scale services, including jet vac cleaning, video pipe inspections, pipe repair, and lift station services. The team also provides diagnostic and compliance-focused services like sanitary sewer smoke testing, mandrel testing, and pressure testing, alongside hydroexcavation, drain and storm drain cleaning, emergency services, and waste disposal, all tailored to system demands and regulatory requirements.
Our offerings include:
- Jet Vac Cleaning
- Video Pipe Inspections
- Pipe Repair
- Sanitary Sewer Smoke Testing
- Lift Station Services
- Hydroexcavation Services
- Drain Cleaning
- Emergency Services
- Storm Drain Cleaning
- Mandrel Testing
- Pressure Testing
- Waste Disposal
In Orlando, frequent rainfall, high groundwater levels, and sandy soils can contribute to septic system overloads, drainfield failures, and plumbing leaks. Municipal and industrial facilities also face challenges like grease buildup, clogged sewer lines, and aging pipes that are prone to cracks, corrosion, and root intrusion. Additionally, Florida’s warm, humid climate can accelerate bacterial growth and biofilm buildup inside pipes, leading to reduced flow and potential blockages.
Cloud 9 helps address these issues with, for example, advanced Jet Vac services to clear stubborn obstructions, Video Inspection to pinpoint hidden problems deep within the system, and Pipe Repair to restore damaged pipelines without costly excavation—keeping your systems compliant, reliable, and operating at full capacity.
No matter the size or scope of the job, we’re committed to delivering reliable service that protects your infrastructure and your bottom line.
Commercial
Cloud 9, A Wind River Company, provides commercial clients across Central Florida with reliable underground utility and plumbing solutions built for businesses that need dependable systems and fast response times. Our commercial services include grease trap cleaning, drain cleaning, septic services, trenchless pipelining, and preventative maintenance, along with plumbing, hydro excavation, sludge removal, and waste disposal. We also offer confined space entry and work, car wash pit cleaning, and pressure testing.
Backed by Wind River Environmental's decades of industry experience, Cloud 9 offers 24/7 emergency service to keep Florida businesses running smoothly.
Are you ready to get started? Call us (844) 621-1898 or reach out online today.
Underground Utilities Experts
Why Choose Cloud 9, A Wind River Company?
We’re committed to delivering reliable, expert solutions. Backed by local knowledge combined and a dedication to customer satisfaction, we proudly provide services you can trust. You can expect:
- Decades of Experience: With over 20 years of local expertise backed by Wind River Environmental’s legacy since 1946, we bring proven knowledge to every project.
- Fast Service: We respond quickly with the right equipment and skilled technicians to minimize downtime and resolve problems efficiently.
- Honest Pricing: Our transparent pricing ensures you know exactly what to expect—no hidden fees, just straightforward value.
- Septic and Plumbing Specialty: We emphasize septic and plumbing solutions for municipal and industrial clients, using specialized tools and techniques to handle large-scale systems.
Cloud 9 Services Proudly Serves All of Florida!
Not only are we able to solve any sort of underground plumbing issue with drain cleaning, but the services we offer our customers are comprehensive and varied. No longer will you have to jump from one company to another when you work with Cloud 9 Services, because we do it all.
Whatever underground utility, plumbing, or construction job in the Florida area, you bring to us, we guarantee that we can do it right! Our team of licensed and trained technicians is ready to handle anything your job throws at us, and deliver quality results in a timely manner.
Happy Customers & Cleaner Communities
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John Gilles performed our septic pump on 10/10/25. After the pump was completed, he asked me to flush each toilet a few times to make sure things were looking good. He also gave me advice on how to tell the tank is full and to prevent issues, since we should have had it pumped sooner than we did. He did a great job putting the dirt back afterwards since he had to dig to get to the tank. He was funny too! Great service, would be glad to have him again. By the way, the new online ordering system is much better. I'm glad it pulls details in from past orders now so I no longer have to re-enter them manually. Much quicker, thank you for that improvement!- Alicia Lacroix
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I spoke to the technician who pumped my tank Steve S and he was very personable and knowledgeable. My wife was watching Steve S cover hole that he dug up to pump my septic tank, and said that person really takes pride in his work because of the care he took to make it look natural again. I went out and told Steve my wifes comments because people seem to only hear the bad comments.- randy l
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“The technician was very helpful and gave me several ‘pointers’ about what we could do to help get the most out of our septic system.”- Stephen F.
