With the largest fleet in the industry and offices all over the northeast, we can quickly respond to any emergency or routine needs.
Our online account system and mobile app make it easy for customers see detailed reporting and manage work orders.
We don’t do answering machines—our trained professionals are available 24/7 to answer your call and offer solutions.
Need Emergency Service?Call 800-499-1682
We got a call from residents in Wayland, MA who were experiencing a backup in the basement. Sewage was gushing onto the floors, so they needed emergency service right away. We learned that the couple had lived in the home for 25 years and had never had a septic pumping. They had no idea that their septic tank needed to be serviced periodically to prevent such disasters, and they had no idea where on their property their septic tank was. Thanks to our experienced technicians, we were able to locate the tank using probes and successfully pumped out the sludge to relieve the backup.
These unfortunate customers could have easily prevented this emergency had they been educated on simple septic maintenance. We recommend routine pump service every 1-2 years depending on your water consumption and tank size. Obviously, they were way overdue! Fortunately, we came prepared with the best equipment and skilled technicians to easily tackle this septic backup. Congratulations to our guys for another job well done! To learn more ways to avoid scenarios like this or to set up preventative maintenance, Contact Us.