How often should I get my outside grease tank serviced?
The frequency depends on the condition of the tank and how much grease your business produces. As a general rule, boards of health usually require quarterly servicing.
What is Drain Master®?
Drain Master is an enzyme that helps break down grease and keep your system flowing well. Talk to your Wind River Environmental technician about the right amount of Drain Master for your system.
Why pump the whole tank; can’t you skim it?
While skimming sounds like an easy fix, it actually misses the bigger part of the problem. Sludge will build up at the bottom of the tank. As your tank ages, a sludge layer that isn’t dealt with will put you at risk for a backup.
What is a filter?
We recommend filters as part of our 3-Step Maintenance Plan for a healthy septic system. Filters are installed in your outlet tee and act as a strainer, keeping out hair, grit and grime from your tank and leach field lines.
How often should I have septic pumping service?
Usually, every one to two years. For older or higher volume systems, more frequent pumping may be needed. The frequency may also be affected by use levels and how much water you’re handling.
What is not good to flush down the toilet?
Besides one-ply toilet paper and human waste, anything else flushed puts your system at risk. Soaps and cleaners will end up in your septic tank, too. Using green products will help keep your system running smoothly.
Do you recommend bacteria? If so, what is that actually doing, especially if I pump monthly?
Bacteria can be a helpful part of your system and improve the lifespan of your system. But things like cleaners can kill bacteria, so we do recommend the use of bacterial additives. One exception — if you pump monthly, talk to us before using bacterial additives as they might not be needed.
Do you have special pricing for contractors?
We have service contracts available for frequent commercial customers. Please contact us
How many gallons does your truck hold?
Our fleet varies, but our biggest trucks hold 9,000 gallons. The standard size for most services is a 4,800-gallon pump truck.
Can you send multiple trucks at the same time?
If needed, we’ll send as many trucks as it takes.